Inquiry

Reservations and other inquiries

Please download the request form below, fill all the required items. Please send an email to access@citycab-taxi.com including the request form, after that, our staff will contact you.CLICK HERE TO DOWNLOAD

If you would like to make a reservation on your smartphone, Smartphones devices
does not support Excel.
In that case, please fill in the form below after that our staff will contact you.

 

Last name:

Frist name:

Email address:

Payment method:

Telephone number or Mobile phone number:

FAX number:

Vehicle Type:

Dispatch date

Dispatch time

Customer name:

Contact information for the day (Phone number or E-mail):

Name board notation (The driver will be holding this name when meeting the client at the airport):

Number of users:

Luggage Quantity:

Flight Number:

English Speaker Driver (Additional charge)

Vehicle dispatch location:

Waypoint:

End location:

Message

■ Notes on request (Please be sure to read.)
・ After sending the reservation information with the send button, our staff will reply to you with a quote.
・ Crew information will be notified by email as soon as it is confirmed by 15:00 the day before the operation day.
(If you need crew information as soon as possible, please let us know.)
・ All hire cars are non-smoking. ・ The body color is black.
・ Additional charges for English conversation drivers are as follows.
Airport transfer (one way): ¥ 2,200 (tax included) Chartered operation: ¥ 1,100 (tax included) / hour

[Cancellation Policy]
If you cancel your Booking due to customer’s convenience, we will charge the following cancellation fee.
1. From 18:00 to 24:00 the day before the day of use → [50%]
2. On the day of use → [100%]
* No cancellation fee will be charged if the flight is canceled or the reservation is canceled due to force majeure due to an extension of the quarantine time.
 
Free waiting time / waiting extension fee from the time of dispatch
・ When boarding at the airport → Free waiting time: [1 hour]
*For extension of waiting time after 1 hour, an additional charge of 1,100 yen (tax included) will be charged every 10 minutes.
・ When boarding in other places → Free waiting time: [30 minutes]
* For the extension of waiting after 30 minutes, an additional charge of ¥ 1,100 (tax included) will be charged every 10 minutes.

Introduction
Recognizing the importance of protecting personal information, we believe that it is our social responsibility to use and protect it appropriately, and we promise to strive to protect personal information.

————————————————————————–

Definition of personal information
Personal information is information about an individual, such as name, date of birth, gender, telephone number, e-mail address, occupation, work place, etc. that can identify a specific individual.

Collection and use of personal information
We collect and use personal information only within the scope of the following purposes. The collection and use of personal information by our company is due to the voluntary provision of the customer, and if the customer provides the personal information, the customer permits us to use the personal information in accordance with this policy. Suppose. Business required to deliver our ordered products Providing information that is useful and necessary for our customers, such as information on new products Inquiries, confirmations, and service improvements from our company that are necessary for business execution It may be used to respond to various inquiries.

Provision of personal information to a third party
We will not disclose or provide personal information to a third party without obtaining the consent of the person in advance unless there is a legitimate reason such as when required by law.